Privacy Policy

1.Information we collect

When you shop with SheCareGlow, we collect only the information we need to run our store and look after you:

• Contact details — your name, email address and phone number.
• Order details — your delivery address, the items you order and your chosen payment method.
• Device and browsing data — your IP address, browser type, device information and the pages you visit, collected through cookies and similar technologies.

2.How we use it

We use your information to:

• Process, pack and deliver your orders.
• Take payment securely and help prevent fraud.
• Keep you updated about your order by email, SMS or phone.
• Answer your questions and provide customer support.
• Improve our website and shopping experience.

We only send marketing messages if you have given us permission, and you can opt out at any time.

3.Cookies

Cookies are small files stored on your device. We use them to remember your basket and preferences, and to understand how visitors use our site so we can improve it. You can disable cookies in your browser settings, but some parts of the site may not work as smoothly.

4.Sharing your information

We do not sell your personal information. We only share it with trusted providers who help us fulfil your order:

• Payment providers such as PayPal, to process your payment securely.
• Delivery partners, so your order can reach your door.

We may also share information if required by UK law.

5.Data retention

We keep your order records for as long as UK tax and accounting rules require. Marketing information is kept only until you ask us to stop. When information is no longer needed, we delete or anonymise it securely.

6.Your rights

Under UK GDPR you have the right to:

• Access — ask for a copy of the personal data we hold about you.
• Correction — ask us to fix anything that is wrong or incomplete.
• Deletion — ask us to delete your personal data (the “right to be forgotten”).
• Restrict processing — ask us to limit how we use your data.
• Object — object to marketing at any time.

To exercise any of these rights, just get in touch using the details below.

7.Contact us

Last updated: 13 October 2026